Privacy Policy

Effective Date: July 6, 2026

At Feeling Pawsitive Veterinary Behavioral Solutions ("FPVBS," "we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide through our website and when communicating with our team.

Information We Collect

• Your name
• Email address
• Phone number
• Mailing address
• Your pet's information
• Information you voluntarily provide through contact forms, appointment requests, emails, phone calls, or text messages
• We may also collect limited technical information such as:
• IP address
• Browser type
• Device information
• Website usage data collected through cookies or analytics services

How We Use Your Information

• Schedule and manage appointments
• Communicate regarding your pet's care
• Send appointment reminders and confirmations
• Provide medication and prescription updates
• Respond to questions and requests
• Send important practice announcements, such as holiday closures, weather-related closures, or changes to office hours
• Improve our website and client experience
• Comply with applicable legal and regulatory requirements
• We do not use your information for unsolicited marketing or promotional text messages.
• SMS Privacy

If you choose to receive text messages from Feeling Pawsitive Veterinary Behavioral Solutions, your mobile phone number will only be used for communications related to our veterinary services and practice operations.

These communications may include:

• Appointment reminders and confirmations
• Appointment scheduling or rescheduling
• Medication and prescription updates
• Customer service communications
• Important practice announcements, including holiday hours or unexpected office closures

No mobile opt-in data or phone numbers will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of electronic transmission or storage can be guaranteed to be completely secure, we strive to use commercially acceptable means to protect your information.

Cookies and Website Analytics

Our website may use cookies or similar technologies to improve functionality and better understand how visitors use our website. You may adjust your browser settings to disable cookies if you prefer.

Third-Party Services

Our website or communications may include links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.

Children's Privacy

Our website is intended for adults seeking veterinary services for their pets. We do not knowingly collect personal information from children under the age of 18.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Feeling Pawsitive Veterinary Behavioral Solutions
Email: info@feelpawsitivevetbehavior.com
Phone: (864) 520-2202‍